Improved Internet speed tests can enhance QoS and QoE

Alfred Morton


Many Internet users spend time away from their typical activities to make measurements of their current performance, using one or more of today's widespread "Speed Test" web sites and apps. Their motivations to test are varied, often prompted by new service subscription or performance problems, and the objective results they measure have become an aspect of their perception of service quality and a growing part of their experience. There are two key issues impeding the progress of this growing crowd of measurement "experts": 1, the accuracy of the measurements and 2, how few systems help the users find and resolve the problems they perceive. Therefore, there is room for improvement beginning with the design of the measurements themselves and the network scope where measurements are most needed. For users with fixed broadband access and Wi-Fi networks, the main cause of impairments may be in their home.


 DOI: 10.21437/PQS.2013-29

Cite as: Morton, A. (2013) Improved Internet speed tests can enhance QoS and QoE. Proc. 4th International Workshop on Perceptual Quality of Systems (PQS 2013), 151-156, DOI: 10.21437/PQS.2013-29.


@inproceedings{Morton2013,
  author={Alfred Morton},
  title={Improved Internet speed tests can enhance QoS and QoE},
  year=2013,
  booktitle={Proc. 4th International Workshop on Perceptual Quality of Systems (PQS 2013)},
  pages={151--156},
  doi={10.21437/PQS.2013-29},
  url={http://dx.doi.org/10.21437/PQS.2013-29}
}