Fourth European Conference on Speech Communication and Technology

Madrid, Spain
September 18-21, 1995

Combining Speech Algorithms into a "Natural" Application of Speech Technology for Telephone Network Services

Ayman Asadi, David Lubensky, L. Madhavrao, Jayant Naik, Vijay Raman, George Vysotsky

NYNEX Science & Technology, Inc., White Plains, NY, USA

This paper describes the Intelligent Telephonic Recognition and Personal Identification (INTREPID) system developed at NYNEX Science and Technology. INTREPID combines, in one application, several speech recognition and speaker verification algorithms. The task was undertaken as a response to the request of many telephone service providers who currently offer or are going to offer voice dialing services. The goal is to have a limited, speaker independent vocabulary of Custom Calling Features (like Redial, Call Return, etc.) for voice control of these telephone network services. Although the paper describes in some detail different parts of the INTREPID system and gives some performance figures, the main goal is to demonstrate a structure in which this and a number of similar applications may be implemented and deployed.

Full Paper

Bibliographic reference.  Asadi, Ayman / Lubensky, David / Madhavrao, L. / Naik, Jayant / Raman, Vijay / Vysotsky, George (1995): "Combining speech algorithms into a "natural" application of speech technology for telephone network services", In EUROSPEECH-1995, 273-276.