5th International Conference on Spoken Language Processing

Sydney, Australia
November 30 - December 4, 1998

Robust Spoken Dialogue Systems for Consumer Products: a Concrete Application

Xavier Pouteau (1), Luis Arevalo (2)

(1) IPO, Center for Research on User-System Interaction, The Netherlands
(2) Robert Bosch GmbH, Corporate R&D, Germany

In this paper, we report the significant results of a fully-implemented voice operated dialogue system, and particularly its main component: the Dialogue Manager (DM). Just like for other interfaces, spoken interfaces require a well-conducted design, implying a good analysis of the users' needs throughout the dialogue. The VODIS project 1 has led to the design and development of a spoken interface for the control of car equipment. Due to the workload caused by the task of driving the vehicle, spoken communication provides a potentially safe and efficient mode of operating the car equipment. To achieve this, we present the main characteristics of the task model specified during the design stage, and show how its specific features related to the spoken communication allowed to implement a robust dialogue.

Full Paper

Bibliographic reference.  Pouteau, Xavier / Arevalo, Luis (1998): "Robust spoken dialogue systems for consumer products: a concrete application", In ICSLP-1998, paper 0368.