5th European Conference on Speech Communication and Technology

Rhodes, Greece
September 22-25, 1997

A Voice Activated Dialogue System for Fast-Food Restaurant Applications

Ramon Lopez-Cozar, Pedro Garcia, Jesus Diaz-Verdejo, Antonio J. Rubio

Dept. Electronica y Tecnologia de Computadores, Universidad de Granada, Granada, Spain

We present a preliminary version of a voice dialogue system suitable to deal with client orders and questions in fast-food restaurants. The system consists of two main sub-systems, namely a dialogue sub-system and a voice interface. The dialogue sub-system is a natural language processing system that may be considered a rule-based expert system, whose behaviour is decided from a recorded dialogue corpus obtained at a real restaurant. In this paper we present a general description of both sub-systems, and focus on knowledge representation, grammar, and module structure of the dialogue sub-system. An introduction to the natural language generation mechanism used is introduced, and future work is mentioned. Finally some conclusions are shown.

Full Paper

Bibliographic reference.  Lopez-Cozar, Ramon / Garcia, Pedro / Diaz-Verdejo, Jesus / Rubio, Antonio J. (1997): "A voice activated dialogue system for fast-food restaurant applications", In EUROSPEECH-1997, 1783-1786.