EUROSPEECH 2001 Scandinavia
7th European Conference on Speech Communication and Technology

Aalborg, Denmark
September 3-7, 2001


SCANMail: Browsing and Searching Speech Data by Content

Julia Hirschberg (1), Michiel Bacchiani (1), Don Hindle (2), Phil Isenhour (3), Aaron Rosenberg (1), Litza Stark (4), Larry Stead (1), Steve Whittaker (1), Gary Zamchick (1)

(1) AT&T Labs - Research, USA; (2) AnswerLogic, USA
(3) Virginia Tech, USA; (4) University of Delaware, USA

Increasing amounts of public, corporate, and private audio data are available for use, but limited in usefulness by the lack of tools to permit their browsing and search. In this paper, we describe SCANMail, a system that employs automatic speech recognition, information retrieval, information extraction, and human computer interaction technology to permit users to browse and search their voicemail messages by content through a graphical user interface interface. The SCANMail client also provides note-taking capabilities as well as browsing and querying features. A CallerId server also proposes caller names from existing caller acoustic models and is trained from user feedback. An Email server sends the original message plus its transcription to a mailing address specified in the user's profile.

Full Paper

Bibliographic reference.  Hirschberg, Julia / Bacchiani, Michiel / Hindle, Don / Isenhour, Phil / Rosenberg, Aaron / Stark, Litza / Stead, Larry / Whittaker, Steve / Zamchick, Gary (2001): "SCANMail: browsing and searching speech data by content", In EUROSPEECH-2001, 1299-1302.