EUROSPEECH 2001 Scandinavia
In this paper, we present a method that enables the designer to investigate a spoken dialogue systemís performance by employing diagnostic evaluation during the initial phases of the systemís development. Results from glass box assessment (e.g.. recognition success rate), combined with the dialogue strategy in the proposed mathematical model, can be used to predict the systemís performance. The model incorporates erroneous confirmations by the user, which affect the overall performance.
Bibliographic reference. Louloudis, D. / Tsopanoglou, A. / Fakotakis, Nikos / Kokkinakis, George (2001): "Mathematical modeling of spoken human - machine dialogues including erroneous confirmations", In EUROSPEECH-2001, 2329-2332.